Delivery Information

We aim to make receiving your Dartmoor Brewery favourites as smooth as possible. Here’s everything you need to know about our delivery process:

Fulfillment Location

All orders are packed and dispatched from our brewery via our specialist courier partner APC:
Station Road, Princetown, PL20 6QX, United Kingdom

Shipping Zones & Rates

We currently ship to UK Mainland only. Delivery costs are calculated based on your basket cost:

• <£40: £6.99
• £40+: FREE Delivery

Delivery Times

• We aim to process and dispatch orders within 1-2 working days.
• Courier delivery typically takes 1-2 working days after dispatch.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery.

Click and Collect

Prefer to pick up your order yourself? We’ve got you covered!

You can now choose to collect your order from our Click and Collect location, or at our Brewery locations:

The Bedford Hotel

1 Plymouth Rd, Tavistock
PL19 8BB

🕒 Opening Hours: 9am-4pm, Mon-Fri

Dartmoor Brewery

Station Road, Princetown, PL20 6QX, United Kingdom

🕒 Opening Hours: Open 24/7

Simply select the Click and Collect option at checkout. Please allow 48 hours for your order to be ready to collect.

Additional Information

• Orders are dispatched Monday to Friday (excluding bank holidays).
• For any special requirements or queries, feel free to contact us.

Returns and Refunds

In the unlikely event that you encounter an issue with your order, please reach out to us within 14 days of receipt. We’re happy to help resolve any problems.